SMS Privacy Policy

 

Updated 7/5/2024

At nTech Workforce, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This SMS Communication Privacy Policy outlines our practices regarding the collection, use, and protection of information provided through our SMS communication services.

1. Collection of Information When you consent to receive SMS messages from nTech Workforce, we may collect the following information:

• Your phone number
• The date and time of your consent
• Details of the types of messages you have opted to receive

2. Use of Information The information we collect will be used for the following purposes:

• To send you SMS messages about appointment & interview reminders, employee and/or candidate updates, and other relevant information as specified during the consent process.
• To manage and maintain our records of your consent.
• To comply with legal and regulatory requirements.

3. Obtaining Consent We obtain your consent to receive SMS messages through various methods, including:

• Verbal consent during phone or in-person interactions.
• Written consent through email communications.

In each case, we will clearly explain the purpose, types, and frequency of messages, and how you can opt out at any time.

4. Confirmation and Opt-Out Upon receiving your consent, we will send a confirmation SMS to your phone number. This message will:

• Thank you for your consent.
• Reiterate the types of messages you will receive.
• Provide instructions on how to opt out of receiving messages (e.g., replying “STOP”).

You can opt out of receiving SMS messages at any time by following the instructions provided in each message. Once you opt out, we will update our records in our CRM promptly to ensure you no longer receive messages.

5. Data Protection and Security We use HubSpot to manage and store your consent records securely. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems are regularly audited to ensure compliance with industry standards and regulatory requirements.
6. Sharing of Information We do not share your phone number or any personal information collected for SMS communication with third parties. The SMS opt-in or phone numbers for the purpose of SMS are not being shared.
7. Your Rights You have the right to:

• Access the information we hold about you.
• Correct any inaccuracies in your information.
• Withdraw your consent at any time.
• Request the deletion of your information from our records.

To exercise any of these rights, please contact us at legal@ntechworkforce.com

8. Changes to ThiSs Policy We may update this SMS Communication Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website https://www.ntechworkforce.com/privacy-policy and, if appropriate, through SMS or email.
9. Contact Us If you have any questions or concerns about this SMS Communication Privacy Policy or our data practices, please contact us at:

nTech Workforce
6731 Columbia Gateway Drive
#150
Columbia, MD 21046

legal@ntechworkforce.com
info@ntechworkforce.com

1-877-683-2448

 

---

 

General Privacy Policy

 

Updated 5/17/2022

nTech Solutions Inc. (“d/b/a nTech Workforce” or “We”) is committed to protecting your privacy. When you visit nTech Solutions’ website or any website linked to our websites (hereinafter the “Websites” or “Sites”), or when you use our services or view our online advertisements, we may collect information about you. The information that we collect and store during normal use of the Websites is used to monitor use of the Websites and to help further development of our products and services. This policy applies to personal information about individuals and does not apply to the information collected, used or disclosed with respect to corporate or commercial entities.  By using the Services, you consent to the this Privacy Policy and all of its terms. Your use of the Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. Please read this Privacy Policy to learn more about the ways in which we collect, use and share the information we collect about you.

Information We Collect

We may collect information about you directly from you and from third party sources, as well as automatically through your use of the Services.

Information We Collect Directly From You
We may collect information directly from you. For example, if you register for or use our Services, we may collect your name, email address, phone number, photograph, zip code, company name, current or past employers, dates of employment, and any other information that you submit as part of your profile or that may be useful in helping us prove you the Services; if you pay for our Services, your payment information, including payment card number and billing address will be stored through a third party PCI system.

Information We Collect Automatically
We track clickstream data, viewing data, searches submitted through the Services, and other data to monitor utilization and to improve user experience.  We also automatically collect certain usage information through cookies, web beacons, log files, java script and other technologies, including: domain name; browser type and operating system; web pages viewed; link clicked; searches, including search terms; IP address; date and time stamp and the length of time using the Services; referring URL (of website that led you to our Site).  Generally, we use this information to help diagnose problems with our server, administer our Site, analyze trends, track users’ movement on our Site, gather broad demographic information for aggregate use in order for us to improve the Services, and to deliver customized, personalized content. We also may track and use your location information to customize information that we provide to you, and to display targeted ads on the Services and on third party websites. Please see the “Third-Party Ad Networks” section below for more information.

How We Use The Information We Collect

As permitted by applicable law, we retain and use the information we collect about you for the following reasons:

• Provide Services. To provide our Services to you, including to communicate with you about your use of our Services; to respond to your inquiries; to fulfill your requests; to authenticate users; to process payments; and for other customer service purposes.

• Improve Services. To understand how users access and use the Services, both on an aggregated and individualized basis, in order to improve the Services and respond to user desires and preferences.

• Marketing. To send marketing and other promotional information that are within the scope of the Services we are attempting to provide you, or other items in which we think you will be interested.

• Legal Requirements. As necessary to comply with our legal obligations, resolve disputes, enforce our agreements (including this Privacy Policy and the Terms of Use), protect or defend our rights, investigate, prevent, or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the safety of any person.

• Business Operations. We may also use information in the normal course of our business, such as for accounting, reporting, evaluation, and internal auditing.

• Aggregate or De-identified Information. We may also use aggregate or de-identified information about users for other marketing, research and other purposes.

Disclosure of Information

We may disclose the information we collect about you, including your personal information, as explained below.  You can make certain profile information private by logging into your account and adjusting your profile visibility.

• Other Users. We may disclose the information we collect about you with other users. For example, if you are a jobseeker, we may disclose your information to recruiters, employers, and other users. This may include your phone number and/or email address, which those recruiters and employers may use to contact you. If you are a recruiter or employer and you have created a profile or job opportunity, all information that you post will be public and visible to jobseekers seeking job opportunities and other visitors of the Site.

• Publicly Available Information.  Users have the option to create a public profile with their names, positions, work history, education, social media profiles, and other information. These profiles may also include users’ phone numbers or email addresses so that recruiters and employers can contact them. This information may also be indexed and displayed through third party public search engines. Certain information, such as your resume and certain profile information, may be available publicly through the Services and indexed through a search engine; job seekers may make certain profile information private by adjusting their profile settings.

• Affiliates. We may share the information we collect about you with any current or future subsidiaries or affiliated companies, who may use it consistent with this Policy.

• Service Providers. We may share the information we collect about you with our contractors and service providers who perform functions on our behalf, such as payment processing and data hosting.

• Legal Process. We also may disclose the information we collect about you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.

• To Protect Us and Others. We also may disclose the information we collect about you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which we are involved.

• Business Transfers. We may disclose the information we collect about you to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of all or part of our business or assets, a bankruptcy proceeding, or as part of any other similar business transfer.

De-identified Information. We may also share information that is not reasonably capable of being associated with you with other users to help them better understand the types of users applying for a certain job. For example, we may share that a user with a certain job title, educational history, years of experience, areas of expertise, and salary range has applied for a certain job with other job seekers.

“Cookies” and Tracking Technologies

We and our third party providers use cookies and other tracking technologies to collect information about the use of the Services, which we may combine with other information we collect from you. We use this information to enhance and personalize your experience while using the Services, to understand how users use our Services, and to improve our Services. We may also use cookies and tracking mechanisms to serve our remarketing campaigns so that third-party vendors, including Google, Twitter and Facebook, show our ads on sites across the Internet. We may also use targeted advertising services to tailor our advertisements (both on the Website and on other sites) to your interests.  You can opt out of these remarketing campaigns as described below.

Cookies. Cookies are pieces of information that websites transfer to your computer, through your web browser, for record-keeping purposes. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords and your preferences regarding use of the particular website. Cookies also allow us to track your activities on the Services and provide you with personalized content and advertising. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you disable cookies, however, the Services will not function properly.

Web beacons. Web beacons (a.k.a. clear GIFs, pixel tags, and web bugs) are tiny graphics with a unique identifier, similar in function to cookies, which are used to track the online movements of website users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on webpages and are about the size of the period at the end of this sentence. We may use web beacons in connection with the Services to, among other things, track the activities of visitors to the Services, help us manage content, and compile statistics about usage of the Services. We and our third party service providers also use clear GIFs in HTML emails to our users, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third Party Analytics. We use tools and applications to evaluate usage of our Site. We use these tools to help us improve our Services, performance and user experiences.

Do Not Track Disclosure

Our Services do not respond to Do Not Track signals. You may, however, disable certain tracking as discussed above in the “Cookies” and Other Tracking Technologies section (e.g., by disabling cookies). You also may opt-out of targeted advertising by following the instructions in Third-Party Ad Networks section below.

Third-Party Ad Networks

We may display targeted ads and personalized content to users within the Services, as part of our direct online display advertising, based on our user information as well as your activities within the Services.  We also use third parties such as network advertisers to display advertisements on the Services or other websites, based on your visits to the Services as well as other websites. We also may provide these third-party advertisers with information about your usage of our Services, as well as aggregate or non-personally identifiable information about visitors to and users of our Service.

You can opt-out of receiving promotional communications via the “Unsubscribe” link in all marketing emails you receive or by emailing marketing@ntechworkforce.com. You may also opt-out of many third-party ad networks, including those we work with as follows:

• US Users: For more information and to opt out of ad networks operated by members of the Digital Advertising Association (DAA), visit through the DAA AdChoices page:  www.aboutads.info/choices.

Opting out of one or more DAA member networks only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on the Services or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you later erase your cookies, use a different computer or change web browsers, your opt-outs will no longer be effective.

Recruiters, Employers and Job Seekers

As noted, we may disclose the information we collect about you with other users. For example, we may disclose job seeker information to recruiters and employers, who are believed by us to be legitimately seeking applicants for available positions.  If you elect to allow recruiters to contact you, we will disclose your phone number or email address to them and they will use that information to contact you through phone call, text, or email.

Recruiters and employers may also share jobseeker information with others in connection with their search for candidates for available positions, and their use is not subject to this Privacy Policy.  We may share recruiter and employer information, including profile, posted content or job opportunity details, with jobseekers seeking job opportunities and other visitors of the Site. In addition, your profile may be indexed and displayed through third party public search engines, whose use of your information is not subject to this Privacy Policy, and your activity on the Services (e.g., searches, clicks, profile views, etc.) may be disclosed to jobseekers.  This privacy policy does not apply to, and we are not responsible for, the treatment of user information by other users.

Individual users can adjust their profile settings within their account, to limit how certain information is shared or to prevent recruiters from calling, texting, or emailing them. If you ever have any questions or concerns about how recruiters or employers are using your personal information, please contact us at info@ntechworkforce.com.

User Generated Content

You may create a public profile that includes your name, title, job history, phone number, email address, photograph, or other information, or we may otherwise invite you to post content on our Site, including your comments, pictures, and any other information that you would like to be available to other users or recruiters on our Site. If you post such content, it will be available to recruiters and other users of the Site, and may also become public.  We cannot control how third parties or other users use this information.

If you would like us to remove your profile, name, review or other content from our Site, you may contact us at marketing@ntechworkforce.com; please be sure to describe and identify the location of the content that you are referring to in your request.  Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time, and may be maintained by us as a part of our records.

How To Access, Update and Delete Your Personal Information

We give you access to and control over your personal information, regardless of where you live. If you live in certain jurisdiction, you may have legal rights with respect to your information, which you can exercise as outlined below.

Accessing Your Personal Information. By logging into your account, you can access much of your personal information. You may also email our Customer Support team at inf@ntechworkforce.com, and upon written request and authentication of identity, we may provide you with your other personal information under our control, information about the ways in which that information is being used and a description of the types of individuals and organizations to whom that information has been disclosed.  In some situations we may not be able to provide access to certain personal information.  This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information is protected by solicitor or attorney/client privilege, the information was collected for the purpose of an investigation or where disclosure of the information would reveal confidential commercial information that, if disclosed, could harm our competitive position.  We may also be prevented by law from providing access to certain personal information.  When an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

Editing and Deleting Data. By logging into your account, you can change and delete your personal information or cancel your account. You may also email our Customer Support team at info@ntechworkforce.com  to make a change or to cancel.

Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time, and we may maintain copies of this information as part of our business records as well.

Newsletters and Communications From Us

We may send newsletters or other promotional or informational emails to you. These emails may include promotions for our Services and the services of third parties. If you click on a link in an email promoting a third-party services, that link may take you to the third party’s website. Please see the Third Party Websites section below for more information.  You may opt-out of such communications by following the opt-out instructions contained in the email, or by changing your Account Settings.  In your Account Settings, you may indicate from which distribution lists you would like to have your name removed. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.

You may also withdraw your consent to our collections, uses and disclosures of your information at any time, subject to legal, contractual and other restrictions, provided that you give reasonable notice of withdrawal of consent to us.  On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include our inability to provide certain services for which that information is necessary.

Third Party Websites

Our Services and emails may contain links to other websites. Please note that when you click on one of these links, you are entering another website over which we have no control and will bear no responsibility. Often these websites require you to enter your personal information as you apply for a job directly with the hiring company. We encourage you to read the privacy statements on all such websites as their policies may differ from ours.

Your California Privacy Rights

If you are a California resident please review these additional privacy policy disclosures, which provide a summary of how we collect, use and disclose personal information about you and explain your rights under the California Consumer Privacy Act (“CCPA”).

Categories of Information We Collect, Use and Disclose for Business Purposes: In the preceding 12 months we have collected the following categories of personal information, as described in the “Information we collect” section above: Identifiers, such as name, email address, mailing address, phone number and IP address; Commercial information, such as records of purchases and payment information; Electronic, visual, or similar information, such as photos; Internet or other electronic network activity information, such as log data, and information about the devices and computers you use to access the Services; Professional or employment-related information; Education information; Other information you provide, such as demographic information, responses to surveys or messages to customer service; Inferences drawn from any of the above, including about the content or ads that may be of interest to you. We collect this information from you, your devices, third parties, or as otherwise described in this Privacy Policy. We use these categories of personal information as described in How We Use the Information we Collect section above, and we disclose these categories of personal information for business purposes as described above and in the Disclosure of Personal Information section.

In the preceding 12 months we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Category of Personal Information	Categories of Recipients
Identifiers, such as name, email address, mailing address, phone number and IP address	Service providers; recruiters; potential employers.
Commercial information, such as records of purchases and payment information	Service providers.
Electronic, visual, or similar information, such as photos	Service providers.
Internet or other electronic network activity information, such as log data, and information about the devices and computers you use to access the Services	Service providers.
Professional or employment-related information	Service providers; recruiters; potential employers.
Education information	Service providers; recruiters; potential employers.
Other information you provide, such as demographic information, responses to surveys or messages to customer service	Service providers.
Inferences drawn from any of the above, including about the content or ads that may be of interest to you	Service providers.

Your Rights. California residents have the right to request access to or deletion of their personal information, to request additional details about our information practices, and to not be discriminated against. You may exercise these rights by following the steps outlined in the How to Access, Update and Delete Your Personal Information section above. In order to exercise these rights, you will need to verify your identity by clicking on a secure link sent to the email address we have on file for you, in order to protect your security and personal information. If we receive your request from an authorized agent we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us at info@ntechworkforce.com. Note that even if we honor your request to delete your information, we may retain certain information as required or permitted by law.

Sale of Personal Information. We do not sell information that directly identifies our users such as their names or email addresses. We do use marketing and advertising partners, however, and we share cookies, IP addresses, and device identifiers with them so that they can help us promote our Services. You can opt out of receiving certain targeted advertising as described in the Third Party Ad Networks section above. Additionally, as noted above, we may disclose the information we collect about you with other users. For example, we may disclose job seeker information to recruiters and employers, and if you elect to allow recruiters to contact you, we will disclose your phone number or email address to them. You can always adjust your account profile settings to limit how certain information is shared or to prevent recruiters from contacting you. If you ever have any questions or concerns about how recruiters or employers are using your personal information, please contact us at info@ntechworkforce.com.

Children

Our Services are not targeted to children under thirteen (13) years of age and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.

Changes to This Privacy Policy

This Privacy Policy is current as of the Updated Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at www.ntechworkforce.com. If we make a material modification to this Privacy Policy, we will notify you by sending an email to the email address you have provided in your account (if any), and by other means where appropriate.

Contact Us

If you have questions or concerns regarding this Privacy Policy, you should contact us at info@ntechworkforce.com.