What Should You Expect During the Onboarding Process with a Staffing Agency?

So, you've decided to team up with a staffing agency to support your career journey—great move!  Staffing agencies like nTech Workforce can help you find positions that align with your overall skill set, non-negotiables, and goals. 

But what can you expect during the onboarding process while partnering with a staffing agency? We outline some of the key elements of onboarding to give you a better understanding of what to anticipate.

Initial Contact & Screening Interview

Your onboarding experience typically begins when you first reach out to the agency about career opportunities—whether through their website, social media (like LinkedIn), or email. Sometimes, the agency may even contact you directly if your skills and qualifications catch their eye during a search for the perfect candidate.

After your initial connection, you’ll typically participate in a screening interview. During this brief phone or video call, the recruiter will learn about your background, experience, and career goals in more detail.

Skill Assessment

If your screening interview goes well, many recruiting professionals will conduct a skills assessment based on their needs and your credentials. 

These assessments usually evaluate your abilities in areas relevant to the positions they offer. This could include technical tests, personality assessments, or other evaluations required by the agency’s client. They are seeking confirmation that you align with the role.

Learn more about how staffing agencies screen candidates. 

Document Submission

An essential part of the candidate screening is ensuring that candidates provide proper documentation to confirm their background. Be prepared to submit documents such as your resume, references, and possibly copies of transcripts, certifications, or licenses relevant to the position. 

Additionally, the agency and hiring organization will usually conduct background checks and drug screenings according to the hiring organization's pre-established procedures. These screenings typically happen once you receive a job offer. 

Job Interview Preparation

Beyond matching candidates with jobs, many staffing agencies also assist with interview preparation to boost your chances of success. Here’s how they can help:

• Mock Interviews: Some agencies offer mock interviews so you can practice and sharpen your interviewing skills

• Resume and Cover Letter Review: They can help you polish your resume and cover letter to make sure they effectively highlight your skills and experience
• Industry-Specific Tips: Agencies usually have in-depth knowledge of specific industries, so they can give you tailored advice on what to expect in interviews within those fields

• Interview Process Insights: Agencies maintain regular communication with client contacts or hiring managers to gather key details about job expectations, the context behind the opening, team dynamics, and the interview timeline. These valuable insights are then shared with candidates during the interview preparation process, equipping them with a deeper understanding of the role and its environment.

• Benefits Information: During this time, candidates may receive benefits information, helping them enter the interview process well-informed.

• Feedback and Improvement: After mock interviews or even after a real interview, they can provide feedback on your performance and suggest areas for improvement
• Research Assistance: They may assist you in researching the company and role you're applying for, helping you come to the interview well-prepared with relevant questions and insights

The more prepared you are, the better your chances of acing your interview and securing the role. Staffing agencies can be a valuable resource, helping you navigate the often nerve-wracking interview process.

Job Placement

Before you officially accept the job, the staffing agency will help with key negotiations, such as salary and start dates.

Once everything is finalized, and you accept the offer, they’ll also provide details about the company’s policies and procedures to ensure you’re fully prepared for your new role.

Ongoing Support

Don’t worry — your staffing agency’s role doesn’t end once you start your new job. They will regularly check in with you to ensure you’re satisfied and to address any concerns. These follow-ups are crucial for ensuring your success in the role.

Once your current assignment is finally complete or you’re ready for a new challenge, the agency can also assist with transitioning to your next opportunity.

Remember:

• They can leverage their network and resources to find another suitable position that matches your skills
• This ongoing relationship means you’re never stuck in a role that no longer suits you
• They’re ready to assist in finding your next opportunity, supporting your continued career advancement

Additional Tips for a Successful Onboarding Process

Successful onboarding is most effective when everyone is well-prepared. Follow these tips to ensure a positive experience:

• Remain proactive: Communicate your preferences, needs, and availability clearly to the recruiter from the start
• Prepare thoroughly: Practice your interviewing skills and research potential employers
• Build relationships & network: Develop a positive rapport with the agency's staff
• Stay open to feedback: Take advantage of the agency's coaching and guidance

Onboarding with nTech

Staffing agencies are your partners in career success, and at nTech Workforce we take pride in our well-thought-out onboarding process. Reach out to us today to explore your next career opportunity. 

Curious to learn more? Check out our nSider, where we outline additional benefits and discuss the average turnaround time for finding a job while partnering with a staffing agency.